Shipping policy
We currently ship across India. For international shipping, please contact us directly at support@kashmir-gallery.com or WhatsApp us at [9899327586].
⏱️ Shipping Time
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Order Processing Time: 1–2 business days
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Delivery Time (within India): 4–8 business days after dispatch
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Delivery Time (International): 10–15 business days (depending on location and customs)
Note: Handcrafted and made-to-order items may take longer to process. Customers will be notified in such cases.
💰 Shipping Charges
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Free Shipping on orders above ₹999 within India
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A flat shipping charge of ₹70 is applicable for orders below ₹999
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International shipping charges vary and will be calculated at checkout or shared via email/WhatsApp.
🔄 Order Tracking
Once your order is dispatched, you will receive a tracking link via email or SMS/WhatsApp. You can also track your order from your account on www.kashmir-gallery.com.
📦 Delivery Partners
We ship through reliable courier services like Delhivery, Bluedart, India Post, and others to ensure safe and timely delivery.
⚠️ Shipping Delays
Occasionally, delays may occur due to:
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Weather conditions
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Festival holidays
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Regional restrictions
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Unforeseen courier issues
We appreciate your patience and will keep you informed in such cases.
❗ Incorrect Address or Delivery Failure
Please ensure the shipping address is accurate. In case of delivery failure due to incorrect address or customer unavailability:
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Re-attempted delivery may incur additional charges.
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Unclaimed packages will be returned to us and can be reshipped at the customer’s cost.
📞 Need Help?
For any shipping-related queries, reach out to us:
📧 Email: support@kashmir-gallery.com
📱 WhatsApp: [9899327586]
🌐 Website: www.kashmir-gallery.com